The world of technical support has to be known in detail, if you want to use its services in the best possible way and take advantage of it.

This is why we provide a series of information articles about different issues to Customers wanting to find out more on a proposed service, before taking decisions. These articles are General Computer's contribution to the knowledge and transparency of the world of technical support in Italy. The topics treated, even though not intended to be exhaustive, represent the most accurate synthesis General Computer has drawn from its consolidated experience and belonging to this world.

Feedback and other contributions on these matters are welcome. Please send your feedback to marketing@gci.it

Topics of the available articles:

Before buying a technical support contract

Buying, renting or leasing a computer?

Save your computer from disaster

Determine how critical your Unix system is

The language of maintenance and technical support